Privacy Policy & Terms of Service
Last Updated: 2025
Welcome to TisasNg! This document outlines the terms and conditions ("Terms") and privacy practices ("Privacy Policy") that govern your use of the TisasNg platform, services, and website.
1. Introduction
TisasNg is a performance-based customer rewards and marketing platform that enables businesses to reward customers with tokens that are redeemable for cashback, sweepstakes opportunities, and optional charitable donations. By using our platform, you agree to these Terms and our Privacy practices.
2. Definitions
- "User" refers to anyone who uses TisasNg — businesses, customers, referrers, or charities.
- "Platform" refers to the TisasNg website, apps, or services.
- "Tokens" refer to the digital reward asset given to customers by businesses through the TisasNg system.
- "Sweepstakes" are promotional games where users can win prizes.
- "Referrers" are users who refer others to the platform and earn commissions.
- "Charity/Non-Profit" refers to registered causes that may receive donated rewards.
3. Data Collection & Privacy Policy
We take your privacy seriously. We collect and process your data solely to improve your experience and deliver our services.
What We Collect:
- Name, contact info, email, and device data when you register.
- Business information (for merchants).
- Transactional data related to rewards, token redemptions, sweepstakes entries, or donations.
How We Use Your Data:
- To provide, personalize, and improve our services.
- To facilitate transactions and rewards.
- To notify winners of sweepstakes.
- To offer support and send promotional messages (only with your consent).
Data Sharing:
- We do not sell your data.
- We only share data with trusted service providers (e.g., payment processors, charity verifiers), and only to the extent necessary.
Security Measures:
- All user data is encrypted and stored securely.
- We follow industry-standard practices to protect against unauthorized access or misuse.
4. Use of the Platform
- Users must be at least 18 years of age.
- Businesses must provide accurate information and comply with the reward funding requirements.
- Users must not abuse the platform, manipulate sweepstakes, or engage in fraudulent behavior.
5. Token Usage & Expiry
- Tokens are earned through eligible transactions and redeemed for cashback, donation, and sweepstakes entry.
- Unused tokens may expire after a defined period (typically 180 days), subject to updates.
6. Donations
- Customers may choose to donate earned cashback to vetted charities listed on the platform.
- All donations are voluntary and tracked via the TisasNg wallet system.
- TisasNg ensures charities are registered and compliant with government regulations.
7. Referral Program
- Users earn commissions when referred individuals or businesses gift tokens.
- TisasNg reserves the right to review, limit, or revoke referral rewards in case of abuse or fraud.
8. Intellectual Property
- All platform content (logo, UI, code, trademarks) belongs to Tisas Innovations Ltd, owners of TisasNg.
- Users may not copy, reproduce, or redistribute any part of the platform without permission.
9. Disclaimer of Warranties
TisasNg provides the platform "as is." While we strive for excellence, we do not guarantee uninterrupted access or error-free services. Use is at your own risk.
10. Limitation of Liability
TisasNg shall not be liable for indirect or consequential damages, losses, or claims arising from use of the platform, including but not limited to token disputes, sweepstake outcomes, or donation errors.
11. Termination & Suspension
We may suspend or terminate accounts that violate our terms, engage in fraud, or misuse the platform. Users may close their accounts anytime by contacting support.
12. Changes to This Policy
We may update these terms or policies as our services evolve. Material changes will be communicated via email or platform notifications. Continued use constitutes acceptance.
13. Contact Us
If you have questions or concerns about your data or this policy, please contact us at:
Email: support@tisasng.com
Address: 22 Highbeam Estate, Kurudu – Abuja.